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Founded in 2003, SunView Software’s ChangeGear is a fully-integrated ITSM Platform built with powerful features and affordable pricing to meet all of your IT service management needs.

Founded in 2003, SunView Software is a leading provider of IT Service Desk software that enables companies to better track, manage, and deliver services across the enterprise. SunView has implemented Service Desk and IT Service Management processes and best practices for hundreds of enterprise organizations in all vertical industries. Our proven approach emphasizes flexible and rapid deployment options allowing companies to deliver cost-effective IT services, gain greater visibility into their IT infrastructure, increase security, eliminate system downtime, and ensure regulatory compliance. SunView solutions enable organizations to realize quick wins and gain fast ROI.

SunView’s flagship product, ChangeGear, is based on ITIL (IT Infrastructure Library) best practices. 

Modern, Intuitive User Experience

ChangeGear introduces unique role-based views into the Service Desk designed to maximize efficiency and productivity. The new interface utilizes the latest HTML 5 and responsive web technologies to deliver a sleek look.

Persona-based Dashboards

ChangeGear offers intuitive and responsive dashboards that aggregates key metrics for each end-user based on their role. Over 65 ITSM metrics are available for easy configuration of dashboards.

Workspace for IT Staff

ChangeGear includes a new Workspace that enables IT Staff to efficiently perform their daily activities by providing a consolidated view into all their activities, metrics, and resources.

ChangeGear is a fully-integrated Service Management Platform with powerful features and affordable pricing built to meet all of your IT service management needs.

Purpose-built for Service Management on a single, scalable platform. One platform with the flexibility to provide the solutions you need, from Service Desk and Change Management to a full ITSM suite DevOps toolkit. SaaS or on-premises available.

The ChangeGear Service Management Platform lets you choose the solution that best fits your organization.

Choose Your Solution

The ChangeGear Service Management Platform lets you choose the solution that best fits your organization.

  • Help Desk - Ticketing + KB
  • Change Manager - ITIL + DevOps
  • Service Desk - Service Desk + ITSM